# Privacy Policy

**Last Updated:** July 5, 2026

This Privacy Policy explains how we collect, use, and protect your information when you use MockSpace - the exam simulator platform ("the Service").

## 1. Information We Collect

When you use MockSpace, we may collect the following information:

### Account Information

When you create an account, we collect:

* Email address
* Authentication information managed by our authentication provider

We do not store your plaintext password.

### Study Activity

To provide exam simulation features, we store information such as:

* Exam attempts
* Practice history
* Selected answers
* Scores
* Time spent
* Question flags
* Progress and analytics
* Reported question feedback

### Technical Information

We may automatically collect limited technical information, including:

* Browser type
* Device information
* IP address
* Error logs
* Usage statistics

This information helps us improve reliability, security, and performance.

## 2. How We Use Your Information

We use your information to:

* Create and manage your account.
* Authenticate your identity.
* Save your exam progress.
* Generate performance analytics.
* Improve practice questions and explanations.
* Respond to support requests.
* Detect abuse, fraud, or misuse of the Service.
* Maintain and improve the Service.

We do not use your personal information to make automated decisions that produce legal or similarly significant effects.

## 3. Question Feedback

If you report a question as unclear, ambiguous, incorrect, or otherwise problematic, we store that feedback to help improve the quality of the practice materials.

Question reports are used only for quality improvement and maintenance.

## 4. Third-Party Services

We use trusted third-party service providers to operate the Service.

These providers may process information on our behalf, including:

* Authentication
* Database hosting
* Cloud infrastructure
* Email delivery

These providers process information only as necessary to provide their services.

## 5. Data Security

We take reasonable measures to protect your information against unauthorized access, disclosure, alteration, or destruction.

However, no online service can guarantee absolute security.

## 6. Data Retention

We retain your information for as long as your account remains active or as necessary to provide the Service.

You may request deletion of your account and associated personal data, subject to any legal obligations requiring retention.

## 7. Your Rights

Depending on your jurisdiction, you may have rights to:

* Access your personal information.
* Correct inaccurate information.
* Request deletion of your personal information.
* Request a copy of your stored data.
* Object to certain processing activities where applicable.

Requests will be handled within a reasonable timeframe.

## 8. Cookies and Session Data

The Service uses cookies or similar technologies as necessary to:

* Maintain your login session.
* Keep you authenticated.
* Improve security.
* Remember application preferences.

These cookies are necessary for the operation of the Service.

## 9. Children's Privacy

The Service is not directed toward children under the age required by applicable law in your jurisdiction.

We do not knowingly collect personal information from children.

## 10. International Users

Your information may be processed and stored in countries where our service providers operate.

By using the Service, you acknowledge that your information may be transferred and processed outside your country of residence.

## 11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Material changes will be reflected by updating the "Last Updated" date at the top of this document.

Continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.

## 12. Contact

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us through the support channel provided within the Service.